Request validation; Attr. 'ReceiptLine', Value " " : the value must be numeric.
Step 1: Investigate the Purchase Order
1. Check the Purchase Order from the Dashboard
If the document status is Export Error:
Locate the document on the dashboard.
Click on it and then select the Fields Validation button to navigate back to the field validation screen.
If the document status is Ready for Validation:
Click on the document to proceed directly to the Field Validation screen.
If the document is in Pending Approval status:
Navigate to the Approval Screen.
Next to the Invoice Line Items, locate the Purchase Order Table.
Go to 3. Check for the Delivery Number step.
2. Verify the Purchase Order
On the Field Validation screen, ensure the correct Purchase Order is selected.
Once the correct Purchase Order is confirmed, click on the Purchase Order next to the extracted table, to open the Purchase Order Table view.
3. Check for the Delivery Number
In the Purchase Order Table, look for the Delivery Number column:
If a Delivery Number is present, proceed to the Approval Screen and check again if it is present, when present go to Step 3.
If no Delivery Number is present, follow Step 2 to address this issue.
Step 2: Verify the Purchase Order in LN
Before sending the Purchase Order to DocBits, verify that the Delivery Number is correctly assigned in LN. Check the Purchase Order details in LN to ensure that it is complete and accurate. If the Delivery Number is missing or incorrect, this could be the cause of the export error.
If the Purchase Order appears correct and contains the necessary details, you can proceed to the next step.
Step 3: Open DocBits Settings
Open DocBits and go to the Settings section.
Navigate to Document Processing.
Select Export.
In the Export section, click on the three dots icon next to the export that is not working and select Edit.
In the Edit Export Settings menu, click Download the LN-Mapping file.
Step 3: Edit LN-Mapping File
Open the downloaded LN-Mapping file.
Search for the field IRF_ReceiptLine.
If the field IRF_ReceiptLine is present and set to nothing (empty), update it to TF_delivery_line.
If the field IRF_ReceiptLine is not present, add it to the file and set its value to TF_delivery_line.
For the field InvoiceReceiptFields, add ReceiptLine to the values.
It should look like the following:
Step 4: Add the Updated File Back to DocBits
Go back to the Export section in DocBits where you previously downloaded the LN-Mapping file.
Upload the edited LN-Mapping file with the new updates.
Step 5: Retry the Export
After confirming that the Purchase Order has a Delivery Number and ensuring the Export file is correct, follow these steps to retry the export:
Return to the Dashboard:
Go back to the dashboard and find the document with the export error.
Retry the Export Process:
Click on the document with the export error.
If the Purchase Order has a valid Delivery Number and the Export file is correct, proceed to retry the export.
Check the Export Result:
After retrying, check the export process again to see if the issue has been resolved and the document no longer shows as an export error.
If the export is successful, the issue should be resolved.
Further Investigation (if the problem persists):
If the issue persists after retrying the export, contact support for further investigation into possible configuration or system issues.
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