# Troubleshooting ## Even with careful configuration, document processing can occasionally encounter problems. Here are some troubleshooting tips for common problems that may arise from the configurations: ### Additional order settings: * Check that all additional parameters are correctly configured and meet business requirements. * Make sure that the configuration matches system requirements and user needs. ### Export to IDM: * Make sure that the connection to the IDM system is correctly configured and that all necessary permissions are in place. * Check that the document format is compatible with the requirements of the IDM system. ### Additional tolerance settings: * Make sure that the tolerance limits are realistic and feasible. * Check regularly that the tolerance limits meet current business requirements. ### Alternative document export: * Test the export in different formats to make sure that all required information is exported correctly. * Make sure that the export formats are compatible with the requirements of the recipients or target systems. ### Order deactivation status: * Review the status deactivation configuration to ensure it is not unnecessarily blocking the workflow. * Make sure all users are aware of the status changes and know how to respond. By applying these settings and best practices, organizations can streamline their document processing processes, improve data accuracy, and ensure regulatory compliance. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.docbits.com/administration-and-setup/settings/global-settings/document-types/more-settings/troubleshooting.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.