Export Error: "Error Exporting Document to LN. Status Code: 500"

Step 1: Check LN Configuration

1. Log in to LN CE.

2. Navigate to the Options menu and select Run Program.

3. In the input field, type ACP Parameters and press Enter to open the program.

4. Click on the arrow next to the Actual Set field to expand the settings.

5. Go to the Matching section.

   • Check the Automatic Matching Setting:

     • If the Automatic Matching is set to Match to Purchase Receipt, proceed to the next step.

     • If it is not set to Match to Purchase Receipt, but you still got this error, please contact us.

Step 2: Open DocBits Settings

If the Automatic Matching is set to Match to Purchase Receipt, proceed with the following steps in DocBits:

1. Open DocBits and go to the Settings section.

2. Navigate to Document Processing.

3. Select Export.

4. In the Export section, click on the three dots icon next to the export that is not working and select Edit.

5. In the Edit Export Settings menu, click Download the LN-Mapping file.

Step 3: Edit LN-Mapping File

1. Open the downloaded LN-Mapping file.

2. Search for the field IRF_PackingSlip.

   • If the field IRF_PackingSlip is present and set to nothing (empty), update it to TF_packing_slip.

   • If the field IRF_PackingSlip is not present, add it to the file and set its value to TF_packing_slip.

It should look like the following:

Step 4: Add the Updated File Back to DocBits

1. Go back to the Export section in DocBits where you previously downloaded the LN-Mapping file.

2. Upload the edited LN-Mapping file with the new updates.

If you still encounter the Error exporting document to LN with status code 500, please contact us