> For the complete documentation index, see [llms.txt](https://docs.docbits.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.docbits.com/chinese/zui-zhong-yong-hu-yu-he-zuo-huo-ban/end-user-section/technical-support-in-docbits/create-a-ticket.md).

# 创建工单

在 DocBits 中验证文档时，如果遇到问题，可以在验证屏幕上使用此工具。

此功能位于文档预览区域上方的菜单中，如下所示

<figure><img src="https://1870485400-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlPczlNw8zzYNLfjfispX%2Fuploads%2Fgit-blob-6e1f231c093a99406b41f90d8d7ca96f285d966d%2Fa-technical-support-in-docbits-create-a-ticket-menu-en-20261006.png?alt=media" alt="验证屏幕，鼠标悬停在右侧操作栏中的 Create ticket 按钮上。"><figcaption><p>验证屏幕操作栏中的 Create ticket 按钮。</p></figcaption></figure>

点击后，将显示以下工单表单。

<figure><img src="https://1870485400-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlPczlNw8zzYNLfjfispX%2Fuploads%2Fgit-blob-ae7d859b2ca2034002f5cfe5ba937607c3f77cbf%2Fa-technical-support-in-docbits-create-a-ticket-form-en-20261006.png?alt=media" alt="验证屏幕中打开的 Support Ticket 表单：姓名、电子邮件、主题、优先级、消息、屏幕截图和文件上传。"><figcaption><p>Support Ticket 表单。</p></figcaption></figure>

在此填写您的详细信息并描述错误。您也可以（如适用）附上问题截图和相关文件。


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://docs.docbits.com/chinese/zui-zhong-yong-hu-yu-he-zuo-huo-ban/end-user-section/technical-support-in-docbits/create-a-ticket.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
