> For the complete documentation index, see [llms.txt](https://docs.docbits.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.docbits.com/chinese/zui-zhong-yong-hu-yu-he-zuo-huo-ban/end-user-section/ressources-and-support/user-support.md).

# 用户支持

### 用户支持 <a href="#ikpwh4qbrq82" id="ikpwh4qbrq82"></a>

如果您在使用 DocBits 时遇到任何问题或有任何疑问，请查阅本用户手册，或联系我们的支持团队寻求帮助。我们致力于为所有用户提供顺畅的使用体验。只需点击 DocBits 应用中的支持按钮，即可创建支持工单。

<figure><img src="https://1870485400-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlPczlNw8zzYNLfjfispX%2Fuploads%2Fgit-blob-0181478c4d5833e8363b82870d52a1188f671770%2Fsupport_button_location.png?alt=media" alt="支持按钮位置"><figcaption></figcaption></figure>

<figure><img src="https://1870485400-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlPczlNw8zzYNLfjfispX%2Fuploads%2Fgit-blob-f384d8992bd1d614f15e93f18d0d9ac5bb2c1059%2Fsupport_ticket_creation_form.png?alt=media" alt="支持工单创建表单"><figcaption></figcaption></figure>

您也可以通过我们的 FELLOWPRO 页面联系我们：

{% embed url="<https://fellowpro.com/de/fellow/kontakt-fellowpro-ag/>" %}

在验证界面中，您可以直接为相关文档创建工单，并附上问题截图。只需点击“Create ticket”按钮，支持窗口便会打开，您可以立即开始操作。

<figure><img src="https://1870485400-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlPczlNw8zzYNLfjfispX%2Fuploads%2Fgit-blob-7e8ef65ce599d6fcfacae852ca90335b0f5328ca%2Fvalidation_screen_create_ticket_button.png?alt=media" alt="验证界面中的创建工单按钮"><figcaption></figcaption></figure>

<figure><img src="https://1870485400-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlPczlNw8zzYNLfjfispX%2Fuploads%2Fgit-blob-920bc9aad80086ebb4536fa7140ee625c8517e55%2Fvalidation_screen_support_window.png?alt=media" alt="验证界面中的支持窗口"><figcaption></figcaption></figure>

{% embed url="<https://www.youtube.com/watch?v=zkpFu8Q1Z-A>" %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://docs.docbits.com/chinese/zui-zhong-yong-hu-yu-he-zuo-huo-ban/end-user-section/ressources-and-support/user-support.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
