Standard Workflow
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The When / And / Then model

Adding cards

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The Standard Workflow builder is the linear, card-based editor for automating document processing. A workflow is made of three groups of cards — When (the trigger), And (additional conditions) and Then (the actions to run). When a document matches the When/And conditions, the Then actions run automatically.
Open Workflow Dashboard → Workflow List, then click Add Workflow to create a new Standard workflow, or click an existing workflow to edit it.


When — the trigger that starts the workflow (e.g. Document type is Invoice).
And — extra conditions that must also be true (e.g. Document is part of sub-organization). Leave empty to run on every match of the When card.
Then — the actions to perform (e.g. Assign the document to the user, create a task, call an API, send an email).
Click Add Card in any group to open the card library. Cards are organised by category so you can find the building block you need:

Save with Save Workflow, or save the layout as a reusable template with Save Template.
See what each card does in the Cards section.
Combine cards into proven solutions with the Workflow Pattern Guides.
For branching flows with parallel paths (Wait ALL / Wait ANY / OR), use the Advanced Workflow builder.
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