Infrastructure
The Infrastructure page gives administrators a live, at-a-glance view of where every part of DocBits runs (EU or US), how a document flows through the system, and whether background processing is healthy. It is read-only — nothing here is configured; it answers "is everything running, and is my data staying in my region?"
Access: Infrastructure is an admin-only page. Open Settings → Organization & Access → Infrastructure.
The page is split into three tabs:
Topology
Where does each component run, and is it all in my region?
Processing
Are document-processing steps (OCR, extraction, PO match …) running and up to date?
Scheduled tasks
Are the recurring background jobs running on schedule?
Topology
The Topology tab draws the whole DocBits platform as a diagram, grouped into layers — Edge / Web, Core API, Import, Background Services, Datastores and Authentication. Each box is one component (the Web App/CDN, the API Gateway, the OCR worker, the database, and so on).
Region awareness
Each component carries a region badge so you can confirm your data residency at a glance:
EU ✓ / US ✓
The component runs in your organization's region.
SHARED
A global component (e.g. the CDN) with no single region — this is expected and not an issue.
Region mismatch
The component runs in a different region than your organization. It is highlighted so you can raise it with support.
The banner at the top summarizes the result: "All components run in your region (EU)" when everything matches, or a warning if any critical component is cross-region.
Architecture vs. Play process
Use the toggle above the diagram to switch view:
Architecture — the static map of all components and how they connect.
Play process — animates the journey of a document through the system, step by step, so you can see the order in which components are involved.
The ● live indicator shows that the health information in the diagram reflects the current state of the system.
Optional modules
Components that belong to an optional module (Full-Text Search, DocFlow, Auto-Accounting, DocNet, PO Matching) show an activated or deactivated badge. Clicking a deactivated module takes you straight to the page where you can switch it on — Settings → Module for most modules, or Document Types for PO Matching (which is enabled per document type).
Processing
The Processing tab shows the document-processing pipeline for your organization — when each step last ran and whether work is flowing or backing up.
Process
The processing step — Document Processing, OCR, TR-OCR, Barcode Split, Barcode Extraction, Extraction, PO Match.
Last Run
How long ago the step last ran. Hover for the exact timestamp. "Never run" means no document has reached this step yet.
Status
A traffic-light badge (see below).
Status badges:
OK (green)
No recent errors and nothing waiting — the step is healthy.
In progress (N) (amber)
N documents are currently being processed by this step.
Error (N) (red)
N documents recently failed at this step.
Errors and in progress are independent signals, so a step can show both badges at once — you still see a failure even while other work is running. Use Refresh (top-right) to pull the latest numbers.
Scheduled tasks
The Scheduled tasks tab lists the recurring background jobs that keep DocBits running (cache refreshes, status alerts, document timeouts, outbound syncs, and more) and confirms each one is firing on time.
Task
The name of the scheduled job.
Last Run
How long ago it last ran. Hover for the exact timestamp; "Never run" means it has not fired yet.
Status
Schedule health (see below).
Status values:
On schedule (green)
The task is running at its expected interval.
Delayed (red)
The task has not run when expected — worth investigating or raising with support.
Unknown (grey)
Schedule status could not be determined.
Use Refresh to re-check the schedule status on demand.
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